How to...
Register and login
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Step 1
Click Register on this page or on the myTeleflex Home Page.
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Step 2
Fill out the presented form and be sure to complete all required fields.
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Step 3
Click on Register.
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Step 4
A myTeleflex Admin will get back to you within 2 business days with your login information.
*PRO-TIP: If someone within your company is already registered and has the same Account Number with Teleflex you can ask them to setup your new account too.
Download PDFPlace an order
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Step 1
Go to myTeleflex.com and sign in using your credentials.
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Step 2
Add products to your cart by searching the extensive catalog.
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Step 3
Once your cart is complete, select Checkout.
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Step 4
Enter your PO number and select Payment Terms for the order.
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Step 5
Select your Shipping Address from the Address Book.
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Step 6
Tell us your shipment method.
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Step 7
Review and place your order.
Create an order template
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Step 1
Go to myTeleflex.com and sign in using your credentials.
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Step 2
Add products to your cart.
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Step 3
Once your cart is complete, select Checkout.
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Step 4
On the cart page, select Save Quick Order Template.
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Step 5
Name the template and select Save.
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Step 6
Next time you log in, go to My Templates and select your order template to facilitate a quick check out.
Check order status
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Step 1
Go to myTeleflex.com and sign in using your credentials.
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Step 2
Select My Orders in the upper right.
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Step 3
All of your orders will be listed under Order History. Search orders by PO, order number or date.
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Step 4
Click on Order Number to view order details.
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Step 5
View details and request a return, track status, as well as other services.
Track deliveries
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Step 1
Go to myTeleflex.com and sign in using your credentials.
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Step 2
Select My Orders in the upper right.
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Step 3
Click on Order Number to view details.
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Step 4
Select Shipping Info to see ship status, ship date and tracking ID.
Access packing lists
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Step 1
Go to myTeleflex.com and sign in using your credentials.
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Step 2
Select My Orders in the upper right.
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Step 3
Click on Order Number to view order details.
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Step 4
Select Shipping Info.
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Step 5
Click the packing list icon under item shipping details.
View product pricing
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Step 1
Go to myTeleflex.com and sign in using your credentials.
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Step 2
Search the product catalog to find the products you are looking for.
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Step 3
On the product details page your price will be displayed for the item chosen.
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Step 4
Select the quantity to be ordered.
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Step 5
Have more items to purchase? Click Add to Cart and continue shopping.
Access invoices
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Step 1
Go to myTeleflex.com and sign in using your credentials.
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Step 2
Select My Account in the upper right.
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Step 3
Click on Invoices.
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Step 4
All of your billing documents will be listed, including invoices, credit memos and return credits.
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Step 5
Search documents by PO, order number, date, or status.
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Step 6
Click Download to view invoice details.
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Step 7
Have questions? Click Questions About Your Invoice to send a note to us.
Reset password
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Step 1
Go to myTeleflex.com and click Sign In.
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Step 2
Under Password, select Forgot Your Password?
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Step 3
Enter your myTeleflex login email address, and click Reset Password.
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Step 4
Check your email account for further instructions from myTeleflexadmin@teleflex.com.
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Step 5
In the email, click the password reset link.
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Step 6
Set your new password and confirm it on the next line.
- Your new password must have at least 8 characters.
- It must contain at least one digit, one lower case letter, one upper case letter, and a special character.
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Step 7
Click Update.
*PRO-TIP: If someone within your company is already registered and has the same Account Number with Teleflex you can ask them to reset your password too.
Download PDFDisable login
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Step 1
Go to myTeleflex.com and sign in using your credentials.
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Step 2
Click Help on the myTeleflex Home Page.
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Step 3
Select Online Support from the drop-down menu.
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Step 4
Check your email account for further instructions from myTeleflexadmin@teleflex.com.
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Step 5
A myTeleflex administrator will de-activate your account as soon as possible.
*PRO-TIP: If some one within your company is already registered and has the same Account Number with Teleflex you can ask them to de-activate your account too.
Download PDFSet administrative account and privileges
As a myTeleflex Admin user you have the ability to set up additional users, change their passwords, or disable other user logins.
To confirm admin access:
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Step 1
Go to myTeleflex.com and sign in using your credentials.
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Step 2
Select My Account.
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Step 3
If you see Users on the menu – you are a designated administrator.
If you would like to be set up as a designated administrator, but are not currently, follow these steps:
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Step 1
Select Online Support under Help Menu.
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Step 2
Request admin access under “Please describe what you are experiencing”.
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Step 3
Submit request and a myTeleflex representative will be in touch to confirm administrative access.
Creating an account for a co-worker
To create an account for your co-worker:
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Step 1
Go to myTeleflex.com and sign in using your credentials.
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Step 2
Select My Account.
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Step 3
Click on Users.
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Step 4
Click on New User (top right).
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Step 5
Complete the New User form
- Select the Sold-To accounts that your co-worker needs access to (You may only provide access to accounts which you have been granted access).
- You may also allow your co-worker to manage user accounts as well by checking the Manage Users box.
- Make sure your new user is set to Active.
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Step 6
Click Save.
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Step 7
A Welcome Email will be sent to any user you create with login instructions for myTeleflex.com.
Resetting ‘other’ user password
If you and your co-worker order under the same account number on myTeleflex, you may be able to reset their password without contacting Teleflex. You must be designated as a myTeleflex Admin for your account to complete this task.
To reset a password for your co-worker:
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Step 1
Go to myTeleflex.com and sign in using your credentials.
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Step 2
Select My Account.
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Step 3
Click Users.
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Step 4
Select the name of the user you want to reset a password for.
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Step 5
Click the Reset Password button.
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Step 6
An email has been sent to your co-worker with further instructions from myTeleflexadmin@teleflex.com.
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Step 7
Tell your co-worker:
- Click on the password reset link.
- Set their new password and confirm it on the next line.
- Their new password must have at least 8 characters and it must contain at least one digit, one lower case letter, one upper case letter, and a special character.
- Click Update.
Disabling a login for your co-worker
If you order under the same account number as your co-worker for myTeleflex, you may be able to de-activate their account without contacting Teleflex. You must be designated as a myTeleflex Admin to complete the task.
To de-activate an account for your co-worker:
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Step 1
Go to myTeleflex.com and sign in using your credentials.
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Step 2
Select My Account.
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Step 3
Click on Users.
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Step 4
Select the name of the user you want to de-activate.
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Step 5
Make sure the user is not set to Active.
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Step 6
Click Save.
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Step 7
The user is now Disabled and the status can be seen in the users table.
*PRO-TIP: If some one within your company is already registered and has the same Account Number with Teleflex you can ask them to de-activate your account too.
Download PDF