Contact Hudson customer service at (866) 246-6990 for the appropriate Hudson repair facility address.
Having an issue with your Arrow® VPS G4™ Device, VPS Rhythm® Device, or related accessories? Contact VPS Tech Support for VPS® troubleshooting or repairs.
Phone & Email:
(877) 236-6869 (Toll-free)
8 a.m. – 4 p.m. EST (M-F)
vpstechsupport@teleflex.com
Shipping Address:
Teleflex
VPS Service Lab, 1st floor
3015 Carrington Mill Blvd
Morrisville NC 27560
Contact Customer Support 24 hours/day, 7 days/week
Clinical support/Service Emergency Support Hotline:
800-447-IABP USA
Service Department 8:30am – 5:00pm EST:
800-343-3297 USA
978-250-5180 FAX
Teleflex Medical
16 Elizabeth Drive
Chelmsford, MA 01824
(978) 250-5100
Teleflex Medical
Surgical Instrument Repair
4177 Varsity Drive Unit B
Ann Arbor, MI 48108
(877) TFX-RPR1
(877) 839-7771
Follow these steps to process your instrument repair:
Teleflex Medical
Surgical Instrument Repair
4177 Varsity Drive, Unit B
Ann Arbor, MI 48108
Contact Rusch customer service at (866) 246-6990 for an RGA number and the appropriate Rusch repair facility address.
Effective August 1, 2009, all repairs need to be shipped to the following address:
Teleflex Medical Applier Repairs
4620 Suite A, Industry Lane
Durham, NC 27713
Telephone Number: 877-484-0212
Effective April 1, 2020, all Hemoclip®, Horizon™, Hem-o-lok™, Vesocclude™, and Vesolock™ repairs need to be shipped to the following address:
Teleflex Medical Applier Repairs
4620 Suite A, Industry Lane
Durham, NC 27713
Telephone Number: 877-484-0212
For timely refurbishment or repair in regions outside the US, please contact the appropriate instrument manufacturer's customer service department.