Even the finest medical and surgical devices may need to be repaired or refurbished. Teleflex recognizes the need to provide rapid responses and quick turnaround times in these situations. We accept all brands and types of surgical instruments in need of refurbishment or repair. To expedite your repair, include hospital name and address, department to return, and a contact name and phone number.

Hudson RCI Repair

Contact Hudson customer service at (866) 246-6990 for the appropriate Hudson repair facility address.

Arrow^® VPS^® Device Repair

Contact VPS Tech Support at (877)-236-6869 for any VPS^® troubleshooting or repairs.

Teleflex Medical
1st FL – VPS Service Lab
3015 Carrington Mill Blvd
Morrisville NC 27560
(877)-236-6869
vpstechsupport@teleflex.com

Intra-Aortic Balloon Pump & Products

Contact Customer Support 24 hours/day, 7 days/week

Clinical support/Service Emergency Support Hotline:
800-447-IABP USA
Service Department 8:30am – 5:00pm EST:
800-343-3297 USA
978-250-5180 FAX

Teleflex Medical
16 Elizabeth Drive
Chelmsford, MA 01824
(978) 250-5100

Pilling and KMedic Surgical Instrument Repair - US Only

Teleflex Medical
Surgical Instrument Repair
4177 Varsity Drive Unit B
Ann Arbor, MI 48108
(877) TFX-RPR1
(877) 839-7771

• InSite Repair Program
• Factory-Based Repair Program
• Van-Based Repair Program

Follow these steps to process your instrument repair:

1. Download and print the repair order form
2. Fill out and sign the repair order form
3. Package damaged/defective instrument(s) and include the completed repair order form
4. Ship to:

   Teleflex Medical
   Surgical Instrument Repair
   4177 Varsity Drive, Unit B
   Ann Arbor, MI 48108

Repair Order Form

Rusch Repair

Contact Rusch customer service at (866) 246-6990 for an RGA number and the appropriate Rusch repair facility address.

SaphLITE^®, RadLITE^®, and OPCAB Repair

Effective August 1, 2009, all repairs need to be shipped to the following address:

Teleflex Medical Applier Repairs
4620-A Industry Lane
Durham, NC 27713

Telephone Number: 877-484-0212

Repair Order Form

Weck Ligation Repair

Effective August 1, 2009, all Hemoclip^®, Horizon^™, and Hem-o-lok^™ repairs need to be shipped to the following address:

Teleflex Medical Applier Repairs
4620-A Industry Lane
Durham, NC 27713

Telephone Number: 877-484-0212

Repair Order Form

International

For timely refurbishment or repair in regions outside the US, please contact the appropriate instrument manufacturer's customer service department.