As a global provider of medical technologies designed to improve the health and quality of people’s lives, Teleflex respects your privacy and is committed to protecting your personal data. This Privacy Notice sets out how we, Teleflex Incorporated, 550 E. Swedesford Road Suite 400 Wayne, PA 19087-1603, USA and our affiliated companies, collect, use, disclose, and otherwise process personal data that you (i) provide to us when you use or visit our websites that have posted this Privacy Notice (the Sites), (ii) when you provide information to us in the context of your business relationship with Teleflex as a client or supplier, or (iii) when your personal data is supplied to us by your employer who is a client or supplier of Teleflex.
Please read the following carefully to understand our use of your Personal Data.
This Privacy Notice applies to you, whether you are a visitor to our Site, client, supplier, or an employee of a client or supplier. It also applies to third parties whose information you provide to us in connection with our relationship with you. In those instances, you are responsible for complying with applicable privacy laws, including providing and obtaining all necessary notices and consents. Please ensure that you provide a copy of this Privacy Notice to any third parties whose personal data you provide to us.
We collect personal data that you provide directly to us (online through our Sites, or through other communication channels) as well as information your devices provide to us automatically.
In the course of providing medical technologies, we collect and process the following personal data about you:
Certain laws, including the EU General Data Protection Regulation (“GDPR”), require that we inform you of the legal bases and purposes for our processing of your personal information. Pursuant to the GDPR (and other similar laws), we process personal information for the following purposes and legal bases:
We may, from time to time ask for your consent to use your personal data for a specific purpose. If this consent is given, it can be withdrawn at any time.
When browsing the Sites, our servers collect certain information, such as your IP address, domain name, browser type, pages viewed and the time you visited our Sites, the number of times you return to our Sites and other click-stream data. This information may be compiled and/or analyzed by us on an aggregated basis to measure our users’ habits. This helps us to measure the use of our Sites, improve the content, functionality and operation of our Sites and to better understand and serve our users.
Cookies are small data files that are created by your computer’s browser and stored on your computer’s hard drive when you visit a particular website. We may use cookies to deliver content specific to your interests and to otherwise specifically tailor your experience on our Sites.
Depending on your location, we may ask for your consent to our use of any non-necessary cookies (see descriptions of cookie types below) by way of a pop-up banner when you first land on our website. You can choose to either accept or reject non-necessary cookies as you prefer.
Otherwise, you can also set your browser to notify you when you receive a cookie and decide if you want to accept it or not. Most browsers accept cookies automatically, but they can be set up to ask for your prior consent before an individual cookie is set on your device. This will give you control over your cookies; however, it may interfere with your browsing experience as some websites may not function properly and you may not be able to take advantage of all the features offered by our Sites. If cookies are blocked, certain tasks or features of our Sites may not be functional.
For instructions on blocking and deleting cookies, see the privacy and help documentation of your specific browser’s website. If you use multiple devices and/or browsers, you will need to disable cookies on each device and on each browser separately.
If you limit the ability of our Sites to set cookies, this may prevent you from using certain features of our Sites properly and your user experience – which will no longer be personalized for you – may deteriorate. You may also be able to opt-out from certain cookies through third party cookie management sites. Disabling cookies may prevent you from using certain parts of our Site.
Session cookies are used to store temporary data in memory which exists only for the duration of the user’s session. All information from them is removed completely whenever the session is finished. They are generally used to pass information from one Site to another. Teleflex uses session cookies to maintain an internal session identifier required by the underlying web technology, and to provide Site usage statistics.
Please note that we use the following types of cookies:
Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Site to, among other things, track the activities of Site visitors, help us manage content, and compile statistics about Site usage. We and our third party service providers also use clear GIFs in HTML e-mails to our customers, to help us track e-mail response rates, identify when our e-mails are viewed, and track whether our e-mails are forwarded.
Currently, our systems do not recognize browser “do-not-track” requests. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies); you also may opt-out of targeted advertising by following the instructions below.
We may use third party services such as Google Analytics to evaluate usage of our Site and our services. We also may use other analytic means to evaluate our Site and services. We use these tools to help us improve our Site’s and services’ performance and user experiences. These entities may use cookies and other tracking technologies, such as web beacons or local storage objects (LSOs), to perform their services in accordance with their own privacy policies. To learn more about Google’s privacy practices, please review the Google Privacy Policy at https://www.google.com/policies/privacy. You can also download the Google Analytics Opt-out Browser Add-on to prevent your data from being used by Google Analytics at https://tools.google.com/dlpage/gaoptout.
Cross Device and Browser Use. We and our third party service providers may use the information that we collect about you (whether directly from you from our website, through your device(s), or from a third party) to help us and our third party service providers identify other devices that you use (e.g., a mobile phone, tablet, other computer). We, and our third party service providers, also may use the cross-device and browser tracking and other information we learn about you to serve targeted advertising on your devices and to send you emails. To opt-out of cross-device and browser advertising, you may follow the instructions set forth below. Please note: if you opt out of these targeted advertising cookies, your opt-out will be specific to the web browser or mobile device from which you accessed the opt-out. If you use multiple devices or browsers, you will need to opt out of each browser or device that you use.
We use third parties such as network advertisers to serve advertisements on our Site and on third-party websites or other media (e.g., social networking platforms). This enables us and these third parties to target advertisements to you for products and services in which you might be interested. Third-party ad network providers, advertisers, sponsors and/or traffic measurement services may use cookies, JavaScript, web beacons (including clear GIFs), and other tracking technologies to measure the effectiveness of their ads and to personalize advertising content to you. These third-party cookies and other technologies are governed by each third party’s specific privacy policy, not this one. We may provide these third-party advertisers with information, including personal data, about you.
Users in the United States may opt out of many third-party ad networks. For example, you may go to the Digital Advertising Alliance (“DAA”) Consumer Choice Page for information about opting out of interest-based advertising and your choices regarding having information used by DAA companies. If you are in the EU you can visit http://youronlinechoices.eu, or if you are in Canada, you can opt out of interest-based advertising from third-party ad networks participating in the Digital Advertising Alliance of Canada (“DAAC”) at http://youradchoices.ca/choices.
Opting out from one or more companies listed on the DAA or DAAC page will opt you out from those companies’ delivery of interest-based content or ads to you, but it does not mean you will no longer receive any advertising through our Site or on other websites. You may continue to receive advertisements, for example, based on the particular website that you are viewing (i.e., contextually based ads). Also, if your browsers are configured to reject cookies when you opt out on the DAA or DAAC, your opt out may not be effective.
You can find more information about cookies by visiting the following information websites:
Unless we specifically request or invite it, we ask that you not send us or disclose to us any personal data considered to be “special” under certain countries’ laws. Special data includes information relating to an individual's physical or mental health, as well as biometric or genetic data.
Where, in relation to certain specific products and services, we do process any special categories of your personal data, we will do so on the basis of your explicit consent, which we will obtain from you via a separate consent form.
We may share the personal data we collect as described in this Privacy Notice to the following third parties or agents:
We and our service providers (including affiliates) may also disclose your personal data if we are under a duty to disclose or share your personal data in order to respond to a search warrant or other legally valid inquiry or order, comply with any legal obligation, or where necessary to protect the rights, property, or safety of Teleflex, our clients, or others. This includes exchanging information with other companies and organizations for the purposes of investigating a breach of an agreement or contravention of law, or detecting, suppressing or preventing fraud and reducing credit risk, or to the extent required or authorized by applicable U.S., EU, Canadian or other law or legal process. This may include lawful access by U.S., Canadian or foreign courts, law enforcement, regulators or other government authorities.
We take all reasonable steps, as required by law, to ensure the safety, privacy and integrity of such data and information and, where appropriate, enter into contracts with such third parties to protect the privacy and integrity of such data and any information supplied.
In some jurisdictions, applicable law may entitle you to require Teleflex not to process your personal data for certain specific purposes (including profiling) where such processing is based on an appropriate legal basis. If you object to such processing, Teleflex will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for such processing or such processing is required for a legal purpose, including for the establishment, exercise or defense of legal claims.
Where your personal data is processed for direct marketing purposes, you may, at any time ask Teleflex to cease processing your data for these direct marketing purposes by opting out through the unsubscribe link in the email you received.
To facilitate our global operations, Teleflex may access, transfer, store, and otherwise process your information within our family of companies, partners, and service providers based in North, South, and Central America; Asia; Europe; the Middle East; and Africa. Laws in these countries may differ from the laws applicable to your country of residence. For example, information collected within the European Economic Area (EEA) or the UK may be transferred, stored, and processed outside of the EEA or the UK for the purposes described in this Privacy Notice. Where we transfer store, and otherwise process your personal data outside of the EEA or the UK, we have ensured that appropriate safeguards are in place to ensure an adequate level of data protection, such as putting in place standard contractual clauses approved by the European Commission or another relevant body, or another measure that has been approved as adducing adequate safeguards for the protection of personal information when transferred to a third country. You have a right to obtain details of the mechanism under which your personal information is transferred outside of the EEA or the UK; you may request such details by contacting us as set forth in the “Contact Us” section below
If our use of your personal data is subject to the GDPR or similar laws, you may have a number of rights, including the right to request access to, rectification, or erasure of your personal data, or restriction of processing or object to processing of your personal data, as well as the right to data portability, in accordance with applicable laws. The following is a summary of what these rights involve:
Please note that your ability to exercise certain rights (objection; portability) will depend on the basis on which your personal data is processed (see section 2 above), and the exercise of all rights may be subject to exemptions or restrictions under applicable law; we will advise you if we rely on these. Any requests to exercise your rights should be addressed to PrivacyOfficial@teleflex.com. We will respond to your request within a reasonable period of time. We may request proof of identification to verify your request. We have the right to refuse your request in some circumstances. You have the right to lodge a complaint with the Data Protection Authority, in particular in the Member State of your residence, place of work or place of an alleged infringement, if you consider that the processing of your Personal Data infringes the GDPR.
We will retain your personal data only for as long as necessary for the purposes set out herein, including providing access to our Sites and related services to you; for the performance of your or your employer's business relationship with Teleflex, or as otherwise required to meet legal or business requirements, and for the exercise or defense of legal claims. Please contact us if you wish to obtain further information regarding retention policies (see the “Contact Us” section below).
Teleflex does not intend to collect personal information from children. If your child has submitted personal data, and you would like to request that such information be removed from our system, please see the “Contact Us” section below to make such a request and we will use reasonable efforts to comply with your request.
If you are a California resident, the California Consumer Privacy Act (CCPA) protects your right to know about, access, and delete certain personal data about you or your household (together “you”).
We collect or obtain the following categories of personal data about you. Please see How We Use and Share personal data for more information about why we collect the categories of information below.
Non-Personal Data CollectedPersonal Data does not include:
We obtain the Personal Data listed above from the following categories of sources:
We may use or disclose collected personal data for one or more of the following business purposes:
In the preceding 12 months, we have disclosed the following categories of personal data to the third parties described above including advertising networks, internet service providers, data analytics providers, operating systems and platforms, and social networks for the business purposes described above:
Under applicable law, we are permitted to disclose personal data to service providers in accordance with written contracts requiring our service providers to keep the information confidential.
In addition to third parties, we may share the personal data we collect with government entities (if required by law or reasonably necessary to avoid harm).
Sales of Personal DataOther than our advertising practices on our Site, our policy is that we do not and will not sell your personal data, unless you give us your consent or direct us to do so.
California Rights and Choices About Your Personal DataIf you are a California resident, you have the right to request that we disclose certain information to you about our collection and use of your personal data over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
If you are a California resident, you have the right to request that we delete any of your personal data that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will delete (and direct our service providers to delete) your personal data from our records, unless an exception applies.
We may deny your deletion request if retaining the personal data is necessary for us or our service provider(s) to:
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by:
Only you, or a person that you authorize to act on your behalf, may make a verifiable consumer request related to your personal data.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
We will not discriminate against you for exercising any of your California privacy rights under the CCPA. Unless permitted by the CCPA, we will not:
We have implemented reasonable administrative, technical and physical measures, and a variety of other security technologies and procedures to help protect your personal data from theft, loss and unauthorized access, use, modification and disclosure. As effective as modern security practices are, no physical or electronic security system is entirely secure.
Where we have given you a password that enables you to access certain parts of our Site, you are responsible for keeping that password confidential. We ask you not to share your password with anyone or use the same password for multiple accounts.
We restrict access to personal data on a need-to-know basis to employees and authorized service providers who require access to fulfil their job requirements.
Our Site(s) may, from time to time, contain links to and from other websites. If you follow a link to any of those websites, please note that those websites have their own privacy policies and we do not control or endorse the content of third party websites or otherwise accept any responsibility or liability for the content, security, or privacy policies of those websites. Please check those policies before you submit any personal data to those websites.
You should not construe anything on our Sites or any social media sites operated by Teleflex as medical advice. Information provided through the Site(s) or social media sites is not intended to replace consultation with a qualified medical professional. Teleflex cannot answer specific medical questions in your e-mail requests or social media posts. You should consult a medical professional for diagnosis and treatment.
Teleflex does not practice medicine or provide medical services or advice and the information on our Sites and social media sites operated by Teleflex should not be considered medical advice. Do not consult our Sites in a medical emergency.
For certain processing activities conducted by Teleflex in the Republic of South Africa, the following provisions apply to such activities.
“Personal Data” is defined as information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person, including, but not limited to: (a) information relating to the race, gender, sex, pregnancy, marital status, national, ethnic or social origin, color, sexual orientation, age, physical or mental health, well-being, disability, religion, conscience, belief, culture, language and birth of the person; (b) information relating to the education or the medical, financial, criminal or employment history of the person; (c) any identifying number, symbol, e-mail address, physical address, telephone number, location information, online identifier or other particular assignment to the person; (d) the biometric information of the person; (e) the personal opinions, views or preferences of the person; (f) correspondence sent by the person that is implicitly or explicitly of a private or confidential nature or further correspondence that would reveal the contents of the original correspondence; (g) the views or opinions of another individual about the person; and (h) the name of the person if it appears with other personal information relating to the person or if the disclosure of the name itself would reveal information about the person.
The definition of “Special” data is expanded to also include: criminal behavior relating to the alleged commission of any offence or any proceedings in respect of any offence allegedly committed by such individual or the disposal of such proceedings; and sexual orientation or sex life.
You have the right to request access to, rectification of, or object to processing of your Personal Data. The following is a summary of what these rights involve:
However, these rights may not be exercised in certain circumstances, such as when the processing of is necessary to comply with a legal obligation or for the exercise or defense of legal claims. Any requests to exercise your rights should be addressed to privacyofficial@teleflex.com. We will respond to your request in writing, including by electronic means, or orally if requested, within one month of receipt of your request. We may request proof of identification to verify your request. We have the right to refuse your request if it is manifestly unfounded or excessive, or if it is contrary to data protection legislation.
Where you are unhappy with how we have used your Personal Data, please contact us (see the Contact Us section below) and we will attempt to assist you to resolve any concerns that you may have with us. If you are still not satisfied, you do have the right to lodge a complaint with the Information Regulator.
The Information Regulator's details are set out below, should you wish to lodge a complaint:
The Information Regulator (South Africa)
The Information Regulator of South Africa is based at:
JD House
27 Stiemens Street
Braamfontein
Johannesburg, 2001
Complaints (complete POPIA/PAIA form 5)
PAIAComplaints@inforegulator.org.za
-
should your PAIA request be denied or there is no response from a public or
private bodies for access to records you may use this email address to lodge
a complaint.
POPIAComplaints@inforegulator.org.za–
should you feel that your personal information has been violated, you may
use this e-mail address to lodge a complaint
The Teleflex South Africa PAIA Manual is accessible at our offices at the following locations:
GAUTENG:
1ST Floor, Block C, Stoneridge Office park, 8 Greenstone Place, Greenstone,
Edenvale, 1609
WESTERN CAPE:
Village Square 2, Unit 7+8, 6 Village Walk Street, Parklands, 7441
KZN:
32 Inyoni Heights, 98 Vause Road, Durban, 4001
EASTERN CAPE:
14 Ascot Road, Millpark, Port Elizabeth, 6045
FREESTATE:
Shop No. 5, 72 Victoria Road Willows, 9301
The Personal Data that we collect from you may be transferred to, and stored at, a destination outside South Africa, for the purposes described above. Those countries may not provide an adequate level of protection under South African data protection law for the processing of Personal Data. Due to the global nature of our business, your Personal Data may be disclosed to members of our group outside South Africa, including in particular in the United States. It may also be processed by personnel operating outside South Africa who work for us or for one of our suppliers who act on our behalf. We will, where necessary, ensure that appropriate agreements are concluded to ensure appropriate safeguards are in place to protect the privacy and integrity of such Personal Data. Please contact us if you wish to obtain information concerning such safeguards (see Contact Us below).
If you are located in Canada, the following additional disclosures apply to you:
Transfers of Personal Data
We and our service providers may access, store and otherwise process personal data outside of the jurisdiction in which you are located, including in other provinces in Canada, the United States, EU and other foreign jurisdictions.
Your Rights and Choices
Subject to limited exceptions under applicable law, you have the right to access, update, correct inaccuracies in, and withdraw consent (subject to reasonable prior notice and applicable legal and contractual restrictions) to the collection, use and disclosure of, your personal data. If you withdraw your consent, we may not be able to provide our services to you.
To exercise any of these or other rights applicable to you under Canadian privacy laws, please contact us as set out in the "Contact Us" section below. We may require specific information from you to help us confirm your identity and process your request.
If personal data about you has been processed by us on behalf of a business customer and you wish to exercise any rights you have with respect to such personal data, we encourage you to inquire with our business customer directly. If you wish to make your request directly to us, please provide the name of our business customer on whose behalf we process your personal data, and we will refer your request to that business customer. We will assist our business customer wherever possible in responding to your request.
Privacy Governance Policies and Practices
We are committed to protecting your personal data and have implemented a comprehensive set of policies and practices that govern our treatment of personal data, including:
In addition, we have designated the authorized individual(s) noted below as being responsible for overseeing the company’s compliance with privacy legislation, and we provide our employees with regular privacy training and awareness.
We reserve the right to change this Privacy Notice from time to time at our sole discretion. If we make any changes, we will post those changes on our Site(s) and update the “Last Updated” date at the top of this Privacy Notice. By continuing to use our Site(s) after we change our Privacy Notice, you agree to and accept our updated Privacy Notice. If there is a material change to the way we use or store personal data we have already collected, we will additionally seek your affirmative consent.
Questions, comments, requests and complaints regarding this Privacy Notice and the manner in which we or our service providers treat your personal data, or to exercise any rights in respect of your personal data are welcome and should be addressed to PrivacyOfficial@teleflex.com or sent in writing to the Privacy Office at Teleflex Incorporated, 550 E. Swedesford Road, Suite 400, Wayne, PA 19087-1603, USA. You may also call us at U.S. toll-free (866) 484-1536. All requests will be processed in accordance with local law.